“Pre-owned networking equipment market growing” (Part 2)
While the pre-owned networking sales business isn't new (it's been around for 50 years), the industry is growing right now, Stafford said. Also, approximately 75 per cent of the sales are from repeat customers. According to Stafford, that's evidence that pre-owned networking equipment dealers are providing good customer service, which is part of what is driving the market growth.
"I believe it's the individual member growth of UNEDA that is actually driving the growth of the secondary market," Stafford said.
Much of the business is being driven not only by the efforts of the dealers, but also by good word of mouth. Although a significant number of the sales are from returning customers, those customers are recommending the dealers they buy from to their peers, Stafford said.
Another thing that is working for pre-owned networking equipment dealers is product availability, explained Stafford, who said OEMs often keep customers waiting for five to 10 weeks while 95 per cent of UNEDA dealers are able to deliver equipment within 24 to 48 hours -- and at a significant cost savings over OEM sales.
Taken From echannelline.com (Author Chris Talbot)
Original: http://www.echannelline.com/usa/story.cfm?item=22229
