Ractors

Mar 7, 2008 at 16:55 o\clock

RACTORS SERVICE

by: ractors   Keywords: ractors


RACTORS SERVICE

Ractors vision of quality service is to create an environment where all customer projects are managed according to budgeted costs, are delivered according to approved schedules, meet all contractual obligations, and result in highly satisfied customers.

Ractors as a professional software-development company is highly concerned with the quality of our solutions and services. Moreover, we constantly work on developing and improving our service performance to satisfy our customers and to maintain long-term cooperation with them.

Ractors employs the latest technologies, methodologies, and tools in providing innovative applications-development solutions for our customers. We offer unique, cost-effective solutions and services for customers with projects both large and small.

We are experienced, fast learning and well-prepared to master any software technology, which our customers desire to use in their specific projects.

The Internet allows effortless communication between your staff members and ours. We provide our customers with direct access to our servers to allow them to monitor and to see the progress of their projects more efficiently. Having personalized access, our customers are able to participate in their projects’ forums, to download/upload all project-relevant information/documentation/codes, to send requests/orders, and to contact their project-team members personally.

Languages
At Ractors the working languages are English, Norwegian and Swedish. However, if neither of these languages is convenient for you, we can provide professionals, who speak the languages you require for your projects.

Feedback
We are highly concerned about our customers’ opinions and suggestions regarding the quality of our services. If you feel that you have not received the service you expected or have a suggestion concerning the improvement of our services, we look forward to hearing from you. We are continuously striving to be better, and to maintain the satisfaction of our customers. As always, we will appreciate your input and suggestions that will help us to improve our services.

Please direct any comments, questions, or suggestions to our Customer Relationship Management department


http://www.ractors.com/

Mar 7, 2008 at 16:51 o\clock

Quality System in Ractors

by: ractors   Keywords: ractors


Quality System


How can our company:

  • deliver products, which meet customer needs?
  • deliver these products within specified timeframes?
  • make teamwork more effective?
  • deal with changing customer requirements?
  • raise the quality of the products?

 

These questions and many others lie within the scope of project management. Ractors realizes that just having outstanding programmers is not enough to produce high quality products and services. We understand that it is crucially important to pay much attention to project management, to quality control and to the proper organization of software processes.

We at Ractors consider project management to be one of our company’s strong points. The fundamental parts of Ractors’s project management process are described below.

Management team

All our project managers and team leaders have strong development backgrounds and comprehensive knowledge of modern software technologies. Most of them have 4-5 years of project-leading experience. Such experience allows them to make prompt and sound decisions. The project management staff’s high level of communication abilities facilitates day-to-day interaction with the company’s customers and allows the staff to understand our customers’ needs more efficiently.

Ractors also provides regular on-site training and seminars for our management teams.

Software Development Process

The Software Development Process in Ractors is based on the Rational Unified Process. The Rational Unified Process helps to describe the processes involved in software engineering. It provides a disciplined approach to assigning tasks and responsibilities within a software-development organization and includes most contemporary advancements in software engineering (the object-oriented approach, the controlled iteration development model, etc.). RUP’s goal is to ensure the development of high-quality software that meets the needs of its end-users, while having been developed within a specific schedule and budget. Ractors employs many RUP-based process templates when building software systems (web applications of different scales, business support systems, network applications, etc.). For instance, our use of RUP’s iteration model allows us to smoothly incorporate changing customer requirements into a project’s final system architecture, so that we can tailor the end product to meet our customer’s real needs.

Project Management System

Ractors Project Management System is Lotus Notes-based business support system for storing, tracking, and analyzing data from our software projects. All development activities are logged, so that project managers, as well as the customers, can obtain information about team output on a regular basis. Such monitoring enables our projects to remain true to their predetermined budgets. This system also allows us to more effectively manage our resources. Statistical analysis of project history data is used to more precisely supervise project development, which in turn, allows for more accurate planning of future projects.

CMM: A fundamental tool for process improvement

The SEI Software Capability Maturity Model (CMM) was adopted by Ractors as a framework for continuous software-development-process improvement. The use of CMM enables an organization to steadily improve its organization-wide software processes to reap continuous and lasting gains in software-process capability. CMM helps a firm to identify the characteristics of effective software processes, which the firm, in turn, can tailor and apply to its own software processes in accordance with maturity level recommendations.


http://www.ractors.com/

Mar 7, 2008 at 16:02 o\clock

the best way to contact Ractors

by: ractors   Keywords: ractors

 

 

What is the best way to contact Ractors?

 

You can call, fax, and even write if you like. However, the most convenient way of making contact seems to be via the Internet. E-mail is a quick way to send information, questions, and comments.

 

 

 

What is Ractors personnel turnover?

 

Ractors as an offshore software development company with highly professional developers staff has extremely low personnel turnover. Average professional leak is less than 4%. There was not a single case when a professional left Ractors for another software development company in Egypt.  Ractors has developed outstanding work environment and system of appraisal for its employers. Every person at Ractors can realize himself and his own mental and creative energies, improve performance, develop as a professional, be sure in the future and maintain high living standards.
 

 

 

 

http://www.ractors.com/ 

Mar 7, 2008 at 15:49 o\clock

what is Ractors looking for ?

by: ractors   Keywords: ractors


Is Ractors looking for employees?

 

Ractors is always looking for new talents. All filed applications are kept in potential candidates database for future contacts. If you would like to apply, please fill out a resume.

 

What is the minimum project period I can pay for?

You can pay for as little as 40 hour. So we encourage you to begin with a small project, just to get acquainted with your developers and our system. Then once you know how it works hopefully you will feel confident enough in our abilities to start serious project and get all advantages of offshore cooperation. Moreover, we have a number of discount options for big projects.

How do I pay?

You will receive an invoice with a breakdown of the hours spent on each project you are developing. You may look at a sample invoice.

Information on how to pay in your country could be obtained from your local contact. Wire transfer of money can be done from any country.

In the United States it is tax deductible. For information about other countries you could contact our Chief Financial Officer.

 

http://www.ractors.com/ 

 

Mar 7, 2008 at 15:16 o\clock

How to submit a project request in Ractors ?

by: ractors   Keywords: ractors

 

 

How to submit a project request?

 

It’s easy! You simply have to fill out a project request. Once you have submitted the form you need to wait for your project to be accepted. After this it will take a maximum of three working days to assign programmers and initiate your project.

Anytime during this process you are welcome to contact Ractors for an update on the status of your request - get info on the status of your project on-line…

 

 

Who are the programmers and where are they located?

 

Our core team is talented and skilled software developers. Besides we have number of teams in other cities all over the world. Our team includes tens of software developers. See more at about us page of the site.

 

 http://www.ractors.com/

Mar 7, 2008 at 15:06 o\clock

Ractors’s plans for the future

by: ractors   Keywords: ractors


 

What are Ractors’s plans for the future?

 

Ractors strategy in business is to develop long-term relationships based on customers’ satisfaction and credibility. We are continually working on improving quality of our services, management process, and engineering skills. One of the steps in this direction is sponsoring talented students at the local educational institutions, Marketing and Management.
 

 

 

How long has Ractors been doing this?

 

Since the start, Ractors has existed as an international company offering you access to some of the most talented software engineers in the world.

 

 

http://www.ractors.com/

Mar 7, 2008 at 14:59 o\clock

Ractors do web page design and Internet applications

by: ractors   Keywords: ractors

 

Can Ractors do web page design and Internet applications?

 

Web design and Internet applications are some of the most demanded services in the development industry today. Ractors has made a promise to offer you assistance in all the most demanded areas.

Many of Ractors' most recent projects have been designed for the Internet.

For further information on recent projects that Ractors has been developed, please consult our projects' page.
 

 

Is it legal to use offshore programmers?

It is completely legal, and the common choice of many large development companies today such as IBM, Microsoft, Sun, Cisco, etc. Nowadays, it became more cost-effective to use talented professionals especially from the eastern hemisphere as programming offshore continues to develop.

However, Ractors is not interested in using only developing talent. In fact, Ractors welcomes anyone from any country to join our team. While it is true that it is less expensive to employ people from the third world, feel reassured they are far from being mistreated and in fact are very grateful to work with Ractors.

If you are interesting in joining the Ractors team please see "Is Ractors looking for employees?"

 

 http://www.ractors.com/

 

Mar 7, 2008 at 14:50 o\clock

What can Ractors do for you ?

by: ractors   Keywords: ractors


 



 
Our software developers are competent in designing,

developing and implementing wide variety of applications

(view our services at the “services” section of the site). You

can find some examples of the projects we have worked or

are currently working on, at "solutions" page or “ customers”

page of the Ractors site.

 

Some of these applications can be used in several different

professional and personal environments. Ractors also has

experience developing programs for many different types of

business and entertainment purposes.

 

 

http://www.ractors.com/ 

Mar 7, 2008 at 14:41 o\clock

What are the advantages of using offshore programmers in Ractors?

by: ractors   Keywords: ractors

 

 

What are the advantages of using offshore programmers?

 Using offshore programmers is more COST-EFFECTIVE than hiring domestic programmers and project managers. For example, in the United States you may spend from $80 to $150 an hour for a programmer's time. Working with Ractors you can save on average up to 75% of your cost, and can also gain savings in time, through using our serves.

You have IMMEDIATE access to the best developers. You can have a top-notch PROFESSIONAL team working for you in no time. This is much FASTER than trying to staff a project in-house.

You NO LONGER have to pay a massive COMMISSION to recruitment agencies for recruiting your project team. It is only necessary to pay for the actual time needed to develop and code your project.
You do not have to worry about any staff training.

You do not need to provide office space, parking, insurance, or tax-payments for your developers.
You no longer have to purchase and maintain hardware and software to support your developers.
Ractors has a US registered company that operates under US law, uses financial services in the US, and pays US taxes. It is safe to do business with us!

 

http://www.ractors.com/

Mar 7, 2008 at 14:29 o\clock

What differentiates Ractors from its competitors?

by: ractors   Keywords: ractors, Pay, SAT


 

What differentiates Ractors from its competitors?

 

aving many years of experience, we provide quality@Ractors: quality@cost; quality@management; quality@speed with tens of talented, professional, and skilled developers, under well organized management; with a software process quality control system; with English speaking professionals; and with availability to you 24 hours a day.

Tens of projects (tens of thousands of man-hours) successfully completed in a variety of IT areas.
We are one of the fastest growing software companies.

We have the most intelligent and educated software engineers in the offshore industry.
By choosing Ractors, you reap the benefits of using some of the finest software programming minds in the world. It is hard to find equals of our professionals.

Strong integration into and sponsorship of the local scientific community ensures easy access to qualified IT resources. Such resources allow us to guarantee stable and reliable services to our customers.
In contrast with Asian offshore companies, our company is more similar in culture and way of thinking to Europeans and Americans.

Some of the strongest points of our developers are flexibility, a customer-centered focus, creativity, and problem-solving skills. We are deliberate in providing solutions and utilize many approaches to tackle problems. The key to our success is considering problems from various points of view and methodological analysis of the best way to overcome such problems. Our customers will never be left with unresolved tasks!

Ractors uses contemporary management approaches. Our production process is based on the quality methodologies of Rational Unified Process and CMM Level 2 and 3. The combination of creative, experienced programming resources and western-style management approaches provide synergetic effects and brings our customers exceptional added value while cooperating with Ractors.
For facilitating management and engineering processes, Ractors utilizes a Lotus Notes-based application called Team Management System. All development activities are logged, so that project managers, as well as customers, can obtain information about team output on a regular basis. Such monitoring enables our projects to remain true to their predetermined budgets and provides a means of full control of the projects.

Ractors has a reputation for maintaining trustworthy and mutually beneficial relationships with its customers and partners.

 

 http://www.ractors.com/